Frequently Asked Questions (FAQ)
1. What types of products do you offer?
We specialize in high-quality, print-on-demand apparel, including t-shirts and hoodies. Our designs span a variety of themes, including anime, fitness, cars, and exclusive styles for all tastes.
2. What sizes are available?
Our products are typically available in sizes Small, Medium, Large, X-Large, and XX-Large. Each product page has a detailed size guide to help you find your perfect fit.
3. What is the quality of your products?
We are committed to quality! All our items are crafted from premium 100% cotton to provide a comfortable, soft, and durable experience.
4. Where do you ship?
We currently ship throughout all Moroccan cities.
5. What are your shipping fees?
Shipping fees are as follows:
Casablanca: 20 DHS
Other cities: 35 DHS
6. How long does delivery take?
Delivery typically takes between 48 and 72 hours from the time your order is confirmed.
7. What payment methods do you accept?
We offer a convenient cash-on-delivery payment option so you can shop securely and pay when your order arrives.
8. Do you accept returns or exchanges?
We accept returns under the following conditions:
Requests must be made within 48 hours of delivery.
Returns are accepted only if the item is damaged, incorrect in size, color, or design, or if there was a shipping mistake.
9. How do I request a return?
If you qualify for a return, contact us within 48 hours of receiving your order. Provide your order number and the reason for the return, and we’ll guide you through the process.
10. How can I track my order?
Once your order is confirmed, you can contact us on Instagram so you can check the delivery status.
11. Can I customize a design?
Currently, we offer set designs on our site but stay tuned for future updates! We may offer customization options down the road.
12. Do you have social media?
Yes! Follow us on social media to stay updated on new releases, exclusive discounts, and more:
Instagram
TikTok
13. How can I contact you?
For any questions or support, you can reach out to us via email at Contact@inkespire.store or through our contact page on the website.
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